أثر جودة الخدمات المصرفية على رضا الزبائن

dc.contributor.author	دندن, نسرين
dc.date.accessioned	2022-10-26T08:55:33Z
dc.date.available	2022-10-26T08:55:33Z
dc.date.issued	2022
dc.identifier.uri	http://e-biblio.univ-mosta.dz/handle/123456789/22175
dc.description.abstract	This study aimed to try to find out the effect of the dimensions of service quality on customersatisfaction in External bank in Mostaganem . Using structural equations modeling software (the Smart PLS 3), the study found a high level of satisfaction towards the dimensions of banking service quality represented in (Tangibility, Reliability, Responsiveness, Emotion and Security) approved by the bank	en_US
dc.language.iso	other	en_US
dc.subject	dimensions of service quality, customer satisfaction.	en_US
dc.title	أثر جودة الخدمات المصرفية على رضا الزبائن	en_US
dc.title.alternative	BEA دراسة حالة البنك الجزائري الخارجي	en_US
dc.type	Other	en_US