Résumé:
The multipurpose terminal in a port, is an intermodal platform that links the ship to the truck, or to
another vessel in the case of transshipment. This paper presents an approach which aims to optimize the
massive volumes processing of goods in order to arrive at a reduction in the time loading trucks, specifically; to
reduce the time between the tare weighing and loaded truck. In order to achieve this optimization, we
considered all the unexpected elements that can disrupt the supply chain or delay, and we also discussed the
crew scheduling, being an important planning companies production [1]. Based on the Pareto principle as a tool
for decision making, we were able to identify the causes that strongly influence the production and create more
delays and congestion. Therefore, and based on the analysis of the stability and performance of system, we
were able to highlight the most significant areas requiring the most attention to maximize production while
minimizing resources and disrupting elements, and we were able to improve performance at a lower cost and
without interrupting the activity.
