دور إدارة المعرفة في تعزيز تنافسية المؤسسات الإقتصادية

Abstract

This study aimed to identify the role of knowledge management in enhancing the competitiveness of economic institutions, through a field study at Algeria Telecom, Mostaganem. Statistically using the statistical package for social sciences (SPSS), the study assumed the following: There is a statistically significant relationship for knowledge generation, storage, distribution and application in achieving competitive advantage, and the study concluded that there is a relationship between knowledge management processes and competitive advantage, and the study recommended that the institution should establishing a dedicated department that takes care of knowledge management to create a competitive advantage, as well as increasing work on the formation of training courses and encouraging the transfer of knowledge among workers and attracting the institution to the competent human resource to perform the work