Résumé:
Abstract:
Our study revolves around the issue of official electronic
communication in the management of service institutions, and this
prompted many researchers to focus on this topic due to the great role
it plays in the management of administrative work in any institution of
different nature and activity. Through this study, we tried to raise the
main problem, which was represented in the reality of the electronic
communication with the National Fund for Social Security for salaried
workers in the state agency (Al Naama), and we used the
questionnaire tool to collect and analyze data, and after arbitration by
arbitrators, we distributed it to a random, intentional sample consisting
of 60 samples. We relied on the survey method, and through our study
we reached a set of results: * The National Fund for Social Security
for Salaried Workers relies heavily on electronic communication in
communicating with its employees. Human and social relations and
ties between the chief and his subordinates are good. Keywords:
communication, electronic official communication, institution,
service, service institution.
