Résumé:
The total quality management approach is among the new methods that can be used by the economic
institution, to adapt to the great challenges imposed by the nature of the current global economy and what is
characterized by intense competition, technological revolution and globalization ... etc., and this approach is
considered one of the most prominent administrative methods that are considered As entrances to improve
institutional performance, because this approach leads to reaching the degree of excellence in performance, which
is a goal that every institution wishing to excel and excel in the current global economy should strive for.
