دور العلاقات العامة في تحقيق الالتزام التنظيمي دراسة ميدانية بمديرية اتصالات الجزائر مستغانم

Abstract

امال – فاطمة Study's summary: the human resource considered as a crucial component in any organization to do its function and to improve its performance as well as achieve and reaches its goals, this explains the reason behind the current tendency of most organizations to care about the various conditions and the circumstances surrounding the employees affecting their professional level. among the most important factors affecting work commitment ،we figure out that relationships considered also as ipmortant elements in management'field because off its direct relationships with organizational variable s which affecting its success including the organizational commitment. this study has dealt with the topic of human relationships and their relation with with organizational commitment of the directorate of communication in algeria ,wilaya of Mostaganem.in order to clarify the the positive and authentic role of human relationship to enhance such commitment and diagnosing the obstacles that prevent them to their jobs. To carry out this study two main tools have been used in order to guarantee the hypothesis validity , are observation and questionnaire which retrieved 25 forms. consequently , from what we observed is that there is a strong and direct relationship between working conditions, social capital, incentives, the commitment the directorate's workers, it sheds light that the more good organizational climate and god environment are, the much more honest employees are towards the institution. The most important suggestions key words: Role - human relationships-Organizational commitmen.